the nitty gritty
Shipping & Returns
Everything you need to know about getting your goodies, and what to do if something isn't quite right.
Ships in 1-2 Days
We pack and ship every business day.
Arrives in 2-5 Days
Via USPS or UPS, with tracking.
Free Over $75
Free shipping on orders over $75.
14 Day Returns
For store credit, through our returns portal.
on it's way to you
Shipping
- Processing: orders are packed and processed within 1–2 business days. We ship every business day.
- Delivery: most packages arrive 2–5 business days after they ship, via USPS or UPS (whichever is fastest for you).
- Tracking: you'll get an email with tracking as soon as your order ships.
- Free shipping: on orders over $100.
- Double-check your address at checkout. We can't guarantee changes once an order is placed.
not quite right?
How Returns Work
Request a return within 14 days of delivery for store credit.
Returns sent without a request through the portal can't be accepted.
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These are final sale:
• Sale items, including anything 25% off or more, and flash, holiday or celebration sales
• Preorders
• Jewelry and accessories, including eyewear and hair accessories
• Bralettes and bodysuits
• Gift cards
• Anything bought with store credit, in whole or in part -
We return via store credit only. The store credit gift card will be sent to the email address on file.
Your order is eligible for return 14 days from from the date you receive your order. Once received by us, you will receive a gift card for the amount charged minus the shipping.
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- USPS and UPS
- Most order ship same or next day, shipping typically takes 2-5 days.
KC local?
Skip shipping, pick it up
- Choose local pick up in the shipping step at checkout.
- We'll email you the pickup address when your order is ready.
- Pick up any day, 8am–8pm.
we're here to help
Questions? Just Ask